Policies

 

Appointments:

When you book your appointment, the time is reserved exclusively for you.  A $5 deposit is required to rebook appointment for refill of lash extensions.  A $12 deposit is required to rebook for full set after first time visit for full set of lash extensions. The deposit will be deducted off your service after its complete. If you are a new guest please arrive 10 minutes early to fill out paperwork.

 

Cancellation Policy:

Should you need to cancel or reschedule your appointment, I respectfully request you do so 24 hours (for lash extensions and waxing) in advance so that I may have the opportunity to schedule another guest. If you fail to cancel your appointment within the 24 hours the deposit becomes non-refundable and an additional deposit will be required to make a new appointment reservation.

 

Rescheduling/Late Policy:

**To avoid unfair delays to guests, if you are more than 15 minutes late to your appointment it will be necessary to reschedule**

I understand that unforeseen circumstances may arise that could force you to postpone/reschedule your procedure. Please understand that such changes affect not only your technician, but other guests as well. If you choose to reschedule your appointment, a minimum 24 Hours (for lash extensions) advance notice is required or the deposit becomes non-refundable.

If you DO NOT reschedule you will lose your deposit and any other future appointments will require another $5 deposit(refill) or $12 deposit(full set)  to secure your appointment.

 

No Show Policy:

If you do NOT show for a lash extension appointment, you will forfeit your deposit and any other future appointments will require another $5 deposit(refill) or $12 deposit(full set) to secure your appointment. Also, either for lash extensions or for other services provided, you may be required to pre-pay for any future appointments in full before being rescheduled.